UK DEFECTIVE PRODUCTS COMPENSATION CLAIMS

The Consumer Protection Act 1987 incorporates the European Product Safety Directive, which allows you to make compensation claims against manufacturers of defective products that can be shown to have caused personal injury. Claims have been made against a broad spread of defendants, from multinational pharmaceutical manufacturers down to local manufacturers.

A consumer can claim compensation if they are injured or otherwise harmed by a product while using it in its intended manner. The manufacturers, wholesalers, designers, retailers, and indeed anyone else involved in the sale of the product may be liable. These cases might involve a range of factors: strict liability, negligence, breach of warranty, or misrepresentation. They might arise from a dangerous product, or from a drug recall or a defectively installed medical device. Failure to provide warnings when there is knowledge of a product’s particular hazards might provoke legal action, as might failure to prevent a defective or malfunctioning part from being used in products, or a failure to warn against a fault making the product unsuitable for the purposes for which it was sold.

Defective products can be categorised into four main areas, as shown below :-

1. Manufacture – when a product or batch does not conform to its usual specification, usually as result of quality control failure. Manufacturers are generally strictly liable for product liability as a result of defective manufacture, and there is often no need to provide evidence of negligence.
2. Design – when the nature of the product may make it inherently dangerous. Some designs may be obviously inadequate, whereas others will involve more complicated legal arguments.
3. Failure of companies to respond quickly and fully when they become knowledgeable of inherent defects in their products; failing to adequately warn consumers of the product’s lack of safety, which is negligent.
4. Failure of companies to ensure that product warnings are appropriately updated and accurately reflect the dangers or risks involved in using the product. Contradictory claims made in advertising or promotional material, or made by sales representatives, may result in claims for negligence.

We represent a network of specialist solicitors located across the United Kingdom who deal with defective products claims. All of our expert solicitors are specialists in obtaining compensation for personal injury, and as a hallmark of their quality, in England and Wales we ensure they are members of the exclusive Law Society panel of personal injury experts. Membership is granted only on the condition that solicitors and their firms exhibit a high level of experience, knowledge and capability. Our specialist solicitors offer you the risk-free advantage of a No Win No Fee¹ scheme and we assure you that any compensation will be paid in full, with no deductions². You are not required to finance your claim, nor take out loans or pay for any insurance.

We provide free consultations to offer you clear and unequivocal advice on whether you have a good case, how much compensation you stand to gain, and how you can go about claiming. After talking to us, it may be that you decide you would rather not pursue your claim, and that is always fine; you would be under no obligation and will not be charged any costs. To talk to an expert solicitor with no obligation about risk free compensation claims following personal injury, simply complete and send the contact form. One of our specialist personal injury compensation claims lawyers will phone you personally to provide clear, jargon-free advice and information.